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CED presents artificial intelligence in claims handling at DIA Munich

The DIA (Digital Insurance Agenda) 2017 will take place in Munich on 15 and 16 November. The event is a meeting place for innovators from the insurance industry and InsurTech, and will be the venue for CED's presentation of its own InsurTech innovation - artificial intelligence (AI) and CED Connect claims handling.

Show & Tell The DIA is about innovations which have been proven in practice, and CED has been selected as one of the companies that will present their implemented innovations. CED will present in conjunction with CED Connect, its in-house InsurTech operation, where 6 out of 10 claims are handled on a fully automated basis. While the average current car claim handling period is about 36 days, CED business developers Hamza Jap-Tjong and Adel Kadric will demonstrate, during their 'Show & Tell' session, that the use of artificial intelligence can reduce processing time to just 5 minutes.

Additional advantage
CED Connect is already one of the most advanced platforms for automated processing. Says Commercial Director Marcel van Dijk: "Our ambition is to use technology to make manual, time-intensive claims procedures as redundant as possible. We have already come a long way, but we want to fully automate 99% of our claims handling. By introducing artificial intelligence at CED Connect, we are once again taking a big step forward in this regard. It enables us to calculate claim amounts automatically, based solely on photos, and will enable better fraud detection. And although AI now applies most specifically to car claims, it's only a matter of time until AI will be applied to all claims categories".

DIA: InsurTech and FinTech inspiration
DIA is the world's largest conference for insurers seeking a unique opportunity to get in touch with more than 50 innovative new-technology providers, on the verge of bringing positive disruption to the insurance industry. Following successful conferences in Barcelona and Amsterdam, Munich is the place to be in November for inspiration in the areas of InsurTech and FinTech.

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